Shipping policy

Order Processing
All orders are processed the same business day when placed during normal business hours. Orders placed after business hours, on weekends, or on holidays will be processed the next business day.

Shipping Time
Orders are shipped within 2 business days after processing. Delivery times may vary based on destination, carrier performance, and external factors beyond our control.

Shipping Rates & Carriers
Shipping rates are calculated and displayed at checkout. We use reputable carriers to ensure safe and timely delivery.

Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.

Shipping Delays
While we make every effort to ship orders on time, delays may occur due to weather, carrier disruptions, or high order volume. We are not responsible for delays after the package has been handed over to the carrier.

Incorrect Address
Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the delivery date so we can assist you.

Contact Us
For questions regarding shipping or your order, please contact us at support@brazosops.com.